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The Data Controller (also referred to as the "Controller") is Autoklinika Robert Nowaczyk spółka komandytowa with its registered office in Poznań, address: ul. Sianowska 67a, 60-453 Poznań, NIP: 7812029121, REGON: 520676611, entered into the National Court Register under number: 0000938928, processing personal data of users of the website operating at https://autoklinikapoznan.pl/.


Personal Data (also referred to as "Data") - any information relating to an identified or identifiable natural person, whereby an identifiable natural person is one who can be directly or indirectly identified, in particular by reference to an identifier such as a name, identification number, location data, online identifier, or email address.


All capitalized terms, as well as other terms contained and used in this Privacy Policy (hereinafter referred to as the "Privacy Policy"), have primarily the meaning assigned to them in this document, and in the absence of definitions in this document - the meaning assigned to them in the Terms and Conditions, available at https://autoklinikapoznan.pl/kontakt/.


The Administrator processes Personal Data in accordance with the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the "GDPR"), as well as other applicable laws, including national laws on personal data protection. The Administrator applies appropriate security measures for the processing of Data, taking into account the risks and categories of Data, in accordance with the requirements of applicable law.


Methods of Data Collection

User Data is collected:


Purposes of Data Processing

User Data will be processed for the following purposes:

  1. to use the functionality of optional cookies (described in detail in § 8 of the Privacy Policy) when the User consents to their use (Art. 6(1)(a) of the GDPR - consent),
  2. to use the Services based on agreements concluded in accordance with the Terms and Conditions, i.e., to perform the contract for the provision of electronic services, including responding to User inquiries, requests, or applications (Art. 6(1)(b) of the GDPR - processing necessary for the performance of a contract),
  3. to fulfill legal obligations incumbent on the Administrator, including consumer law regulations (e.g., handling complaints) and the GDPR (responding to requests to exercise rights) (Art. 6(1)(c) of the GDPR - compliance with legal obligations),
  4. to pursue the legitimate interests of the Administrator, such as marketing the Administrator's products and services, protecting copyright and other claims, as well as ensuring the proper presentation and optimization of the Website (mandatory cookies) and for statistical and analytical purposes (Art. 6(1)(f) of the GDPR - legitimate interests pursued by the Administrator).

Contact person

The Administrator - due to the lack of a legal obligation - has not appointed a Data Protection Officer. Users can contact the Administrator (contact details provided above) regarding the processing of Data and the exercise of Users' rights related to the processing of Data.


Data Processing Period

The Administrator will process the Data only for a period no longer than necessary to achieve the purposes for which the Data is processed, i.e.,

unless applicable law requires further processing of the Data.


Data Recipients

Personal data may be disclosed by the Administrator to entities authorized to obtain information under applicable law, as well as based on a written data processing agreement or a written authorization to entities that need to access the data in order to achieve the purpose for which the personal data was provided, in particular to entities providing the following services to the Administrator: postal, forwarding, transport, accounting, personnel and payroll, legal, banking, data storage, and IT services.


When using the Website, other entities that are service providers whose plugins are placed on the Website, including: youtube.com, instagram.com, facebook.com, pinterest.com (the Administrator may have profiles on them), may also come into possession of information partially sent automatically by the internet browsers used by Users. Each of the providers determines the rules and purposes of obtaining information on their own websites.


In connection with the use of Google tools (Google Analytics, Google AdWords, YouTube), data may be transferred to the USA. This is done on the basis of an agreement containing standard contractual clauses approved by the European Commission and using other safeguards described in Google's privacy policy (https://policies.google.com/privacy?hl=en#infosecurity). It is possible to obtain a copy of the data transferred to the USA using the Google functions described in the aforementioned privacy policy. Personal data will not be transferred to an international organization.


Voluntary provision of data

In each case, providing Data by the User is voluntary, however, failure to provide data by the User may make it difficult or impossible to use the Website's Services.


User's Rights

Each User has the following rights in connection with the processing of their Personal Data:

  1. the right to access the Data and obtain a copy of the Data;
  2. the right to request the correction of the Data;
  3. the right to request the erasure of the Data, provided that one of the following conditions is met:
    • the Data is no longer necessary for the purposes for which it was collected or otherwise processed;
    • the person to whom the Data relates has withdrawn consent on which the processing is based in accordance with Article 6(1)(a) or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing;
    • the person to whom the Data relates has objected to the processing pursuant to Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing, or the person to whom the Data relates has objected to the processing pursuant to Article 21(2) of the GDPR;
    • the Data has been unlawfully processed;
    • the Data must be erased for compliance with a legal obligation in Union or Member State law to which the Administrator is subject;
    • the Data has been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR;
  4. the right to lodge a complaint with a supervisory authority responsible for the protection of personal data;
  5. the right to restrict the processing of the Data;
  6. the right to withdraw consent to the processing of the Data (in the case and to the extent that the Data is processed based on consent) - withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal;
  7. the right to data portability (in the case and to the extent that the Data is processed based on consent or is necessary for the performance of a service);
  8. the right to object to the processing of the Data based on the legitimate interest of the Administrator, in accordance with Article 21 of the GDPR (i.e., for reasons related to the User's particular situation), and at any time and for any reason - for direct marketing purposes.

For matters related to the exercise of the above-mentioned rights, Users can contact the Administrator.


The Data will not be subject to automated decision-making, but it may be profiled for statistical, analytical, and marketing purposes, i.e., to tailor communication and promotional materials to the User's choices and preferences.


Cookies are small text files that are stored on a user's computer, tablet, or smartphone when they visit different websites on the Internet. A cookie file contains anonymous data about the user's usage of the website.


The website uses cookies solely to ensure the correct and convenient functioning of the website for users and for statistical purposes.

The user can decide whether they want cookies to be stored on their computer. They can deactivate or completely disable cookies in their web browser options by selecting the appropriate option in firewall programs or by installing software that blocks cookies (e.g., https://tools.google.com/dlpage/gaoptout?hl=en). They can also delete previously stored cookies. To not receive cookies, the user should use the internet browser options used to connect to the website and select the option to automatically reject cookies. These settings usually also allow managing cookies to some extent. More information on managing cookies can be found at:

  1. Microsoft Explorer: http://support.microsoft.com/kb/278835/en
  2. Mozilla Firefox: http://support.mozilla.org/en/kb/delete-cookies
  3. Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
  4. Opera: http://www.opera.com/browser/tutorials/security/privacy/
  5. Apple Safari: http://www.apple.com/support/safari/

Disabling the use of cookies may cause difficulties in using certain services and functionalities of the website. If you do not agree to the use of cookies by us, you should change the settings of your web browser accordingly or refrain from using the website.


The following types of cookies are used on the website:

Ensuring performance
  • compatibility (e.g., identifying the browser type);
  • optimization (e.g., measuring the loading time of website content);
Session-based -> cookies are deleted when the browser is closed
Increasing security
  • checking if the user's device is securely logged in throughout their visit to the website;
Session-based -> cookies are deleted when the browser is closed
Remembering preferences
  • improving website functionality, e.g., through personalized content, greetings, or remembering the selected language;
Session-based -> cookies are deleted when the browser is closed
Analysis of website usage
  • collecting statistics on, among others, the total number of visits and referrals to the website;
Persistent -> deleted after a longer period of not visiting the website
User feedback on the website
  • not displaying one-time notifications after the user moves to another subpage of the website;
  • not displaying cyclical notifications for a defined period;
Session-based -> cookies are deleted when the browser is closed
Persistent -> deleted after a longer period of not visiting the website
Plugins / widgets
  • sharing website content on social media platforms;
  • recording user interactions on the website (e.g., using a share counter);
Persistent -> deleted after a longer period of not visiting the website
Delivering relevant marketing content (especially online advertising)
  • delivering online advertisements that we believe are most relevant to you on our websites and other third-party websites;
Persistent -> deleted after a longer period of not visiting the website
Measuring the effectiveness of our marketing communication (including online advertising)
  • measuring the effectiveness of our online advertising campaigns and those sent via email;
  • controlling the number of ad impressions
Persistent -> deleted after a longer period of not visiting the website

§ 4. USING Google Analytics and YouTube TOOLS

The website uses Google Universal Analytics and YouTube tools. The use of these tools is subject to privacy protection rules, which are available at: https://www.google.com/policies/privacy/. It is possible to block the Google Universal Analytics tool according to the instructions available at: https://tools.google.com/dlpage/gaoptout/.



This Privacy Policy does not apply to websites of entities whose contact information or links may appear on our pages. The Administrator is not responsible for the information provided by these websites or collected through them, or for any other actions of these websites.



1. This paragraph applies to the processing of Data in connection with email correspondence.

2. The following provisions of the Privacy Policy apply accordingly to the processing of Data for the purposes mentioned above: Definitions, Contact Person, Data Recipients, User Rights.

3. Providing Data is voluntary, and failure to provide Data may prevent correspondence.

4. Data is collected on the following legal bases and for the following purposes:

5. Data will be stored for the following periods:

unless the provisions of applicable law require the Administrator to store the data for a longer period.

6. The data will not be the basis for automated decision-making, but may be subject to profiling for statistical and marketing purposes.

7. Users have the right to object to the processing of data for direct marketing purposes at any time.

8. If the email address has not been provided directly by the individuals whose data is being processed, the source of obtaining the data may be:


The provisions of the Privacy Policy shall be governed by the relevant provisions of the applicable law.